What is the current official support for heat pumps announced by Zendure?

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• What are the necessary hardware conditions for realizing the heat pump function?

  1、CT for monitoring the heat pump: 1 Zendure proprietary CT or 2 Shelly CTs (Shelly Pro 3EM and Shelly 3EM). 2、Relay for controlling the heat pump (model: Shelly Pro 2 or Shelly Plus 2PM).

• How is the operation of heat pumps controlled?

  Operation periods are planned to ensure hot water/heating needs are met before the user-defined usage period. Combined with energy prices, battery status, PV, and grid conditions, operations are shifted to the most economical periods without ...

• How to authorize and connect a Tesla vehicle to the Zendure APP?

  1. Tap the Tesla icon in the Zendure APP. 2. After confirming that the vehicle meets the version requirements on the reminder page (Vehicle version requirements: The vehicle must run on firmware version 2024.26 or higher; applications configured with ...

• Will it affect load control if Tesla vehicles, heat pumps, or smart plugs go offline?

  Yes, it will. When a device is offline, the system will not include that device in load control when refreshing the plan.

• How to add Smart Meter 3CT to the Zendure APP?

  Prerequisite for successful addition in the Zendure APP: having a Zendure Smart 3CT. 1. Open the APP, enter the device list, the 【Device Selection】 page will display the searching for devices, and then jump to 【Reset Wi-Fi】. 2. The page prompts to ...

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• Warranty Terms & Conditions (US)

  This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and ...

• How to use Smart CT Mode

  Smart CT Mode is a Cloud-base feature, so you need to keep the SolarFlow and the ‘sensor’ devices have stable Wi-Fi connections all the time. Smart CT Mode Introduce the function of Smart CT Mode and its advantages and disadvantages Smart CT Mode is ...

• Can AB1000 and AB2000 be used together?

  Yes, in configurations of up to four batteries total. For example, three AB1000s and one AB2000 can be used together.

• What is the operating temperature of the AB1000/AB2000?

  Charging temperature: 0-45 degrees Celsius for AB1000/ -20-45 degrees Celsius for AB2000, Discharging temperature: -20-45 degrees Celsius.

• How to maintain the battery in winter

  1. We recommend setting the discharge limit to 10% to prolong the lifespan of your device. 2. It is advised to set the action of the device to "Shutdown" after reaching the discharge limit. You can do this on the same page of the App. 3. In case of ...

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• Will SolarFlow 800 Pro 2 supply power during a power outage?

  According to EU safety regulations, the SolarFlow 800 Pro 2 will stop supplying power to the grid during a power outage; However, you can use the off-grid outlet during power outage with max 1000W power.

• What communication protocols does SolarFlow 800 Pro 2 support?

  It supports Wi-Fi (2.4GHz) and Bluetooth.

• Can SolarFlow 800 Pro 2 charge the battery from the household grid?

  Yes, the SolarFlow 800 Pro 2 system automatically schedules AC charging during off-peak hours via the Zendure APP for cost savings. Moreover, it auto-switches to AC charging mode using grid power when battery levels are critically low with poor PV ...

• What batteries does SolarFlow 800 Pro 2 support, and what is the maximum battery capacity?

  It supports Zendure AB1000/AB2000/AB1000S/AB2000S/AB2000X batteries. You can mix AB1000 and AB2000 series batteries, with up to 5 additional stacked units, for a total capacity of up to 11,520Wh.

• Can SolarFlow 800 Pro 2 work with solar panels from other brands?

  Yes, as long as the operating voltage is between 14V and 55V. Do not exceed 55V to avoid permanent damage.