Why the solar modules do not reach the rated power of 210 W？

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• Can 210W Flexible Solar Panel be connected in parallel?

  Yes Connecting solar modules in parallel doubles the current and thus improves the performance. The maximum number of 210W Flexible Solar Panel connected in parallel depends on your microinverter and energy storage. Make sure your microinverters ...

• How many years is the warranty for solar modules?

  The component warranty for solar modules is 12 years.

• Can I combine different types of solar modules?

  We do not recommend mixing different solar modules. To get the most efficient solar module system, we recommend that you use solar modules of the same brand and type.

• What do I have to pay attention to when storing solar modules?

  Solar modules must be stored at room temperature and a humidity of no more than 60 %.

• What is the maximum PV input power that SolarFlow can support?

  SolarFlow supports up to 400W to PV1 and 400W to PV2 for up to 800W total PV input power, after Master 2.0.40 firmware update, it supports up to 500W to PV1 and 500W to PV2 for up to 1000W total PV input power

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• Why is my Hub’s battery light(AB1000 LED) turned off even though I have a battery connected to it?

  Check the battery status page of the Zendure App to see if all your connected batteries are recognized by the system. If no batteries are recognized, please contact support@zendure.com for further assistance. Please include a picture of the Zendure ...

• How to maintain the battery in winter

  1. We recommend setting the discharge limit to 10% to prolong the lifespan of your device. 2. It is advised to set the action of the device to "Shutdown" after reaching the discharge limit. You can do this on the same page of the App. 3. In case of ...

• How to update to the latest AC firmware for your SuperBase V

  PRODUCT: SuperBase Pro 1500, SuperBase Pro 2000 Connect your device to WiFi. Navigate to the firmware update section in your device settings. Select the option to update your AC firmware. Wait for the update to complete. Please note that Bluetooth is ...

• What is the operating temperature of the AB1000/AB2000?

  Charging temperature: 0-45 degrees Celsius for AB1000/ -20-45 degrees Celsius for AB2000, Discharging temperature: -20-45 degrees Celsius.

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• Warranty Terms & Conditions (US)

  This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and ...

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  I. Troubleshooting Steps When Zendure Device is Offline 1. Please confirm whether your device is energized. Any device may be shut off due to poor contact or other causes. 2. Please check whether your device has ever been shut off or disconnected ...

• How to maintain the battery in winter

  1. We recommend setting the discharge limit to 10% to prolong the lifespan of your device. 2. It is advised to set the action of the device to "Shutdown" after reaching the discharge limit. You can do this on the same page of the App. 3. In case of ...

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