What do I have to pay attention to when storing solar modules?

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• Can 210W Flexible Solar Panel be connected in parallel?

  Yes Connecting solar modules in parallel doubles the current and thus improves the performance. The maximum number of 210W Flexible Solar Panel connected in parallel depends on your microinverter and energy storage. Make sure your microinverters ...

• How many years is the warranty for solar modules?

  The component warranty for solar modules is 12 years.

• Can I combine different types of solar modules?

  We do not recommend mixing different solar modules. To get the most efficient solar module system, we recommend that you use solar modules of the same brand and type.

• Why the solar modules do not reach the rated power of 210 W？

  There are a number of factors that cause solar modules not to reach their rated output, such as weather, light intensity, shading, orientation of solar modules, ambient temperature, location, etc.

• How should I select and configure multiple solar panels to work with SolarFlow?

  Any single PV input should not be subjected to an open circuit voltage (MPPT voltage) of more than 60V, and our recommendation is to limit it to 55V or below. When connecting multiple solar panels in parallel, make sure that the total maximum current ...

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• How to use Smart CT Mode

  Smart CT Mode is a Cloud-base feature, so you need to keep the SolarFlow and the ‘sensor’ devices have stable Wi-Fi connections all the time. Smart CT Mode Introduce the function of Smart CT Mode and its advantages and disadvantages Smart CT Mode is ...

• Why is my Hub’s battery light(AB1000 LED) turned off even though I have a battery connected to it?

  Check the battery status page of the Zendure App to see if all your connected batteries are recognized by the system. If no batteries are recognized, please contact support@zendure.com for further assistance. Please include a picture of the Zendure ...

• How to maintain the battery in winter

  1. We recommend setting the discharge limit to 10% to prolong the lifespan of your device. 2. It is advised to set the action of the device to "Shutdown" after reaching the discharge limit. You can do this on the same page of the App. 3. In case of ...

• How to update to the latest AC firmware for your SuperBase V

  PRODUCT: SuperBase Pro 1500, SuperBase Pro 2000 Connect your device to WiFi. Navigate to the firmware update section in your device settings. Select the option to update your AC firmware. Wait for the update to complete. Please note that Bluetooth is ...

• What is the operating temperature of the AB1000/AB2000?

  Charging temperature: 0-45 degrees Celsius for AB1000/ -20-45 degrees Celsius for AB2000, Discharging temperature: -20-45 degrees Celsius.

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• Warranty Terms & Conditions (US)

  This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and ...

• How to Troubleshoot Connection Issues

  I. Troubleshooting Steps When Zendure Device is Offline 1. Please confirm whether your device is energized. Any device may be shut off due to poor contact or other causes. 2. Please check whether your device has ever been shut off or disconnected ...

• How to maintain the battery in winter

  1. We recommend setting the discharge limit to 10% to prolong the lifespan of your device. 2. It is advised to set the action of the device to "Shutdown" after reaching the discharge limit. You can do this on the same page of the App. 3. In case of ...

• How to use Smart CT Mode

  Smart CT Mode is a Cloud-base feature, so you need to keep the SolarFlow and the ‘sensor’ devices have stable Wi-Fi connections all the time. Smart CT Mode Introduce the function of Smart CT Mode and its advantages and disadvantages Smart CT Mode is ...

• How to use Smart Matching Mode

  Smart Matching Mode is a Cloud-base feature, so you need to keep the SolarFlow and the ‘sensor’ devices have stable Wi-Fi connections all the time. Smart Matching Mode Introduce the function of Smart Matching Mode and its advantages and ...