What do I have to pay attention to when storing solar modules?
Solar modules must be stored at room temperature and a humidity of no more than 60 %.
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Can 210W Flexible Solar Panel be connected in parallel?
Yes Connecting solar modules in parallel doubles the current and thus improves the performance. The maximum number of 210W Flexible Solar Panel connected in parallel depends on your microinverter and energy storage. Make sure your microinverters ...
How many years is the warranty for solar modules?
The component warranty for solar modules is 12 years.
Can I combine different types of solar modules?
We do not recommend mixing different solar modules. To get the most efficient solar module system, we recommend that you use solar modules of the same brand and type.
Why the solar modules do not reach the rated power of 210 W?
There are a number of factors that cause solar modules not to reach their rated output, such as weather, light intensity, shading, orientation of solar modules, ambient temperature, location, etc.
How should I select and configure multiple solar panels to work with SolarFlow?
Any single PV input should not be subjected to an open circuit voltage (MPPT voltage) of more than 60V, and our recommendation is to limit it to 55V or below. When connecting multiple solar panels in parallel, make sure that the total maximum current ...
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Why is my Hub’s battery light(AB1000 LED) turned off even though I have a battery connected to it?
Check the battery status page of the Zendure App to see if all your connected batteries are recognized by the system. If no batteries are recognized, please contact support@zendure.com for further assistance. Please include a picture of the Zendure ...
How to update to the latest AC firmware for your SuperBase V
PRODUCT: SuperBase Pro 1500, SuperBase Pro 2000 Connect your device to WiFi. Navigate to the firmware update section in your device settings. Select the option to update your AC firmware. Wait for the update to complete. Please note that Bluetooth is ...
Why isn’t my battery charging?
Step 1: Please go to the battery status page of the Zendure App and identify the battery that isn’t charging. If you have multiple batteries in your system, rearrange your configuration so that only the battery that isn’t charging is connected to ...
What is the operating temperature of the AB1000/AB2000?
Charging temperature: 0-45 degrees Celsius for AB1000/ -20-45 degrees Celsius for AB2000, Discharging temperature: -20-45 degrees Celsius.
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Warranty Terms & Conditions (US)
This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and ...
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How to maintain the battery in winter
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