Can the control be completed if my Tesla and heat pump are not under the same electric meter?

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• My Tesla and heat pump are not under the same electric meter, can the control be completed?

  The main CT must be connected to the main electric box, and the sub electric box can be connected to the sub CT. However, the circuits of Tesla and the heat pump must finally converge to the main electric box. If they are two completely different ...

• Will it affect load control if Tesla vehicles, heat pumps, or smart plugs go offline?

  Yes, it will. When a device is offline, the system will not include that device in load control when refreshing the plan.

• If there is both a heat pump and a Tesla, which one has priority for charging?

  Users can adjust the load priority by dragging on the Load Control page. The device with a higher priority will be allocated power first.

• If there are both a heat pump and a Tesla, which one is charged first?

  The user can drag to adjust the load priority for custom sorting on the 【Load Control】 page, and the device with a higher priority will obtain power distribution first.

• What are the necessary hardware conditions for realizing the heat pump function?

  1、CT for monitoring the heat pump: 1 Zendure proprietary CT or 2 Shelly CTs (Shelly Pro 3EM and Shelly 3EM). 2、Relay for controlling the heat pump (model: Shelly Pro 2 or Shelly Plus 2PM).

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• Warranty Terms & Conditions (US)

  This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and ...

• How to use Smart CT Mode

  Smart CT Mode is a Cloud-base feature, so you need to keep the SolarFlow and the ‘sensor’ devices have stable Wi-Fi connections all the time. Smart CT Mode Introduce the function of Smart CT Mode and its advantages and disadvantages Smart CT Mode is ...

• Can AB1000 and AB2000 be used together?

  Yes, in configurations of up to four batteries total. For example, three AB1000s and one AB2000 can be used together.

• What is the operating temperature of the AB1000/AB2000?

  Charging temperature: 0-45 degrees Celsius for AB1000/ -20-45 degrees Celsius for AB2000, Discharging temperature: -20-45 degrees Celsius.

• How to maintain the battery in winter

  1. We recommend setting the discharge limit to 10% to prolong the lifespan of your device. 2. It is advised to set the action of the device to "Shutdown" after reaching the discharge limit. You can do this on the same page of the App. 3. In case of ...

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• Important Checks Before Connecting PV Modules：

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