Check the battery status page of the Zendure App to see if all your connected batteries are recognized by the system. If no batteries are recognized, please contact support@zendure.com for further assistance. Please include a picture of the Zendure ...
Step 1: Please go to the battery status page of the Zendure App and identify the battery that isn’t charging. If you have multiple batteries in your system, rearrange your configuration so that only the battery that isn’t charging is connected to ...
If the Wi-Fi indicator is not blinking, press and hold the IOT button for 3 seconds to begin Wi-Fi configuration. If the Wi-Fi indicator still does not turn on or blink, press and hold the IOT button for 6 seconds to turn off the Hub. Wait 10 ...
PRODUCT: SuperBase Pro 1500, SuperBase Pro 2000 Connect your device to WiFi. Navigate to the firmware update section in your device settings. Select the option to update your AC firmware. Wait for the update to complete. Please note that Bluetooth is ...
Upon receiving your Home Panel, please follow the provided installation instructions. After installation, ensure that both the Home Panel and the SuperBase V are online, and update all firmware to the most recent version. There are two ways to enable ...
If see error code 004 on the SBV screen, please hold the power button for 15 seconds then let it go to reboot your SuperBase V. If you still see the same error code, please contact us at support@zendure.com for further assistance.